Only $49.00 more to get them FASTER & FREE in US ! 3. It doesn't feel thin or look cheap. 3. I needed assistance with an order that had not processed a coupon code. CUPSHE support was extremely helpful and reissued the coupon. Are there any items excluded from the return policy? Terms of use Date of experience: December 29, 2022. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Please contact your credit card issuer for further support. I even told family members about my great experience with cupshe. FEATURES Everything is double lined and the print doesn't go see through or distort as you put it on - a big deal for plus size! I am in love with my purchase! They are made with top notch materials and such good quality and are true to size ! privacy policy. Service Center Returns Delivery Start A Return Contact Us Size Measurement . My overall cupshe experience was amazing! Great customer care & high quality bathing suits. The swimsuit I ordered was too small, so I enquired about a refund. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. That really helps me figure out what size I should order. Returning, although not ideal, was quite painless. Items ordered on the 22nd of March 2022. Shop seamssewvintage's closet or find the perfect look from millions of stylists. I was really impressed by the chat service. privacy policy, See our When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. We can only issue refunds to the original form of payment, so if your card closed or canceled, you will need to contact the bank directly for further information. They also have a large selection of styles. CUPSHE provides quick delivery and quality products. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Great experience. terms of use Some debit cards might not be accepted at checkout. Date of experience: June 10, 2016. Shipping very fast. and The charge of return label increases according to the number of items you refund. Only the amount exceeding the coupon value is refundable. Use this comments board to leave complaints and reviews about CupShe. Service 123. Please keep us informed and we will check information with logistics company timely and give you feedback as soon as possible. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. PROMO CODE. Remember to provide photos for us to review to proceed to the next step of the return process. They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. was posted on Apr 5, 2022. Thank you!. $3 discount Take $3 off your Cupshe purchase thanks to this fantastic Coupon GET CODE Used 26 times Always active Details and I would recommend using Cupshe, their customer service is very good. terms of use I used the chat icon in the bottom right corner and had all of my questions answered quickly. They fit so well and the designs are great for my body type. I'm always recommending this to my clients. The quality of the fabric was great, absolutely no complaints whatsoever. We are the Next step in that evolution. 7. I made a mistake with the shipping address when ordering and didn't realize it. 3 piece sets cannot be refunded or exchanged individually. Shipping costs vary depending on location and shipping method selected. You can either call or email them directly. Description: Never worn, new with tags, cupshe push up one piece. Follow these simple tips to score great deals and discounts at this brand. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Amazing customer service. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. Ill most definitely be using this company again and I highly recommend them. What should I do? No closure - pull-on styling. I love shopping at Cupshe. The fit is perfect and the bikini is exactly like the photo and what I expected. and when you purchase a product that is clicked through one of the outbound I have only had to return a few items due to me not liking the fit and the return policy is great! How do I submit a return or exchange request? Looking forward to making my next purchase!!! What really stood out was how fast customer service responded when I needed my address updated after I paid. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. You can also go to to sign up for membership rates. I'm a slender lady with curves and I love the way it fits. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. I bought a bathing suit on a whim and I'm glad I did. They give you fake expedited shipping. Why do people call Cupshe customer service? All items must be returned in their original condition, with all tags and hygiene seals attached. So you need to act fast. We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. FIT & SIZING. Cupshe has been my go to place for swim attire for several years now. Dear customer, thank you for your affirmation of our Cupshe. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. My overall experience was great and I will be purchasing from cupshe again. It seemed like I bought them one day and they were here within a couple of days. The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. 3. I love CUPSHE I will shop no place else. I will definitely order from them again. Refer a friend and earn rewards! Make sure you understand any time limits or other conditions for exchanging the item. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. I ll definitely order again AMAZING. I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. I was surprised because they didn't want the swimsuit returned. Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. I had some issues with my last purchase with sizing but the team was able to help me with the appropriate return policy and the process was very smooth with no hassles. You can have great product, but it's your customer service that keeps a loyal customer. I absolutely love them all. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. links within this website. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. Go to here and use your order number to track your package. Payment related What payment methods does Cupshe accept? Really great for first purchase on cupshe. terms of use I have purchased from Cupshe several times. Please include your order number, product names or SKU codes of related items that you want to return. Please check it at your convenience. What a beautiful swimsuits! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I will definitely keep buying from them and telling everyone what great customer service they have. Want to get what you want at a low price? Both arrived on time, they seem good quality and look like the pictures. I'm glad I took a chance on Cupshe. The swim suit I ordered came in a timely manner. privacy policy, See our Coupons is very simple to use, which is for the convenience of consumers. Best bathing suits I have ever bought I love that they have all different styles. That has not happy with my orders from Cupshe. Variety of styles. Need to make a return? For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. What would make my order ineligible for returns/exchanges? My cupshe experience was excellent. Great quality material and construction. 13 Feb 2016. Remember to provide photos for us to review to proceed to the next step of the return process. Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. We may be paid a commission if you buy a The return and shipping out a new dress was easy and fast. Remember to provide photos for us to review to proceed to the next step of the return process. First time customer. They have an enormous selection and are very affordable. 5. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. MORE+, Get budget savvy with Cupshe Coupons on January. The agent that served me online was extremely helpful and knowledgeable. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. I will be back for more!!!! I am amazed at how great every CUPSHE swim suit I purchase fits me. Great to shop on! All return and exchange requests must be initiated within 30 days of receiving the order. Yes, pre-order items are refundable. I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. Return instructions will be replied once receive your request. 12. privacy policy, See our Upon approval, the return address will be emailed to you. Want to save on your favorite Cupshe gear? Refer a friend and earn rewards! 2. Sold by kbudgetboutique. Limited Time. Get ready to see some cute styles heading your way! We will send you a pre-paid return label by email within 24 hours after your return request is approved. 1. Marco was the best! and Oops, subscription failed, please try again. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. They have unique also classic beautiful clothes. I ordered 3 bathing suits for the first time from Cupshe. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . Shipping reasonable 5-7 days. Unfortunately one of them did not fit me and had to ask for a refund. Refer a friend and earn rewards! In general, Cupshe covers customs duties for most orders. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Get Sweet Perks + Exclusive Offers + Members Hotline! Reply from Cupshe. Items marked as FINAL SALE cannot be returned or exchanged. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). They are frauds. 1) Before making a purchase, please carefully review your payment information and double check to make sure it can be used as a valid form of payment. One fit great, the other not so much. Please try again. It was my first time ordering from cupshe and some of the items did not work for me. terms of use Thank you Cupshe! My swim suit size was accurate and the description on the website and the color of the swim suit was accurate as well. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. Please note that the return label is only valid for 21 days after the approval of our Customer Care Team. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. Very good quality suits. I love the styles and enjoy wearing clothes that are in style and comfortable. It was just in time before my birthday trip to San Juan. Our Editor 10 swimsuit for mom belly Review: 1. The large was large and too big for me. Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe Limited to Members is prepared for you. Sadly, my measurements were in between two sizes and I sized up. Please see our return policy for more details. If you continue We DO NOT deliver to APO/FPO or PO Boxes. I'll definitely look at Cupshe next time I want a bikini. If you feel motivated, then just act now! Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. Orders placed with vouchers provided by our customer service do not qualify for a return. I will be filing a complain with the BBB next. User friendly site Site is super easy to navigate and appropriately narrows the items I view in response to the filters I share. I'll come back for sure. Oops, there was a hiccup! You will receive it soon. Once you know what works for you, ordering in the future is a breeze! I ordered two bathing suits (a tankini set, and a one piece). . By continuing, you agree to the use of cookies in this way. Share now and start earning! We ordered three swimsuit. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. The process for replacement was so easy. Easy Return to Our Warehouse Be the first to know every sale and access to exclusive deals. Your bag is empty. I would highly recommend Cupshe if you are looking for some beachwear. Oops, there was a hiccup! Date of experience: 04 February 2016. It is such a good website with great products! We absolutely respect your choice and decision. Thanks. Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. What payment methods does Cupshe accept? Right now, 15% Off Orders $69+ any orders . very bad experience. I had one point of tension when I was not able to apply coupon codes that were provided to me from a previous return and then a brief experience with what I would consider to be mildly unprofessional customer service reps. and J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. Share now and start earning! Prices on Cupshe.com are listed in USD. Everything I have ordered from this company has been great. privacy policy, See our We use cookies to give you a better shopping experience. Please see below for more information on our return policy. Please contact us with an image of the items you received and the shipping slip on the original package. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Please provide relevant photos to our Customer Care Team for review. In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. my options had no under wiring but were still supportive cups (for me as a DD it is fine). Please Refer to Our Size Chart for Specific Measurements to Achieve the Perfect Fit. If you have any other questions, please contact our customer service team via the Contact Us page. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Lovely design, and excellent quality. Highly recommended. If you wanna initiate a return, please clicking " Start A Return ". CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. 3. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Only $49.00 more to get them FASTER & FREE in US ! Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. Read honest and unbiased product reviews from our users. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I highly recommend this company! Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. As an Amazon Associate, we may earn commissions from qualifying For the best results, please contact your local store, call the corporate Guest Relations number at 1- (800)-440-0680, or email guest.service@target.com. I feel the fabric will hold up well. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. monetization. PS the dresses and cover ups are on point too! Read Complaints. I got the wrong size! I have to say Ive been shopping with cupshe you a long time even well before Covid. Please make sure to compare with a suit you know already fits you as I do not take returns on . I ended up wanting to return only one, and the process was extremely easy. The service was super fast and I got a resolution within a day. Fast delivery, full service customer support. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. They were very prompt in their response to my email. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. 4. What an amazing product. Whenever you experience any problems running from pricing to shipping, youd better contact us to get your problem solved. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! Sounds great, right? I was pleasantly surprised at the quality of my purchases. Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. Must Be Member.. With it, saving Free Shipping is so close. Fabulous quality. Oops, subscription failed, please try again. Thank you! We will accept returns within 30 days of delivery. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. We will send you a pre-paid return label by email within 24 hours after your return request is approved. Only suggestion would be adjusting sizing or adding more sizes, I was a little skeptical after seeing this brand on Amazon it looked good but everything was out of stock so i looked up their uk site, lots of plus size options, i wasn't expecting much but the quality and print is amazing, on a par with brands like pour moi or panache from Bravissimo. How can I track my order? They are exceptional quality, true to size, and very flattering. 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. 1 More posts you may like r/Target Join You do have to look closely to see how much they charge to ship back for returns. They are very well made! 2. Log into your account to access the members hotline. That's it! I really love Cupshe bathing suits and cover ups! If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. I love the suits I ordered. And I love my swimsuits. I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. Ship your item to designated address and give us the documents related to the return following our return instructions. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. Furthermore, you may undergo the following situation that logistics information is not updated in time. I would normally only buy from U.K. sites but I couldnt find anything that fitted what I needed. First time ordering. 16. Oops, there was a hiccup! I am always so happy with my purchases . 35 See our Fast delivery, full service customer support. It arrived and is true to size in fitting me perfectly. Get Sweet Perks + Exclusive Offers + Members Hotline! 2 bikinis and 1 one-piece. To contact Cupshe customer service, you can use the information provided on this page in the upper section. Soft bra cups. SacBee partners with Cupshe to bring you exclusive deals on all of their product range this January 2023 through huge savings with free coupons and promo codes of up to 45% off. Get ready to see some cute styles heading your way! I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! I contacted customer service to see if I could change order. Cupshe customer service is fantastic. We're happy to help you exchange for the right size within 30 days of the delivery date. Only $49.00 more to get them FASTER & FREE in US ! I read before here some bad reviews about receiving the items very late and when I ordered i really panicked and got disappointed as i was going on holidays , swimming suit and dress came 4 days after my order it was 4-6 days estimated they are nice quality and in general not dissatisfied at all, I spoke with people on the chat I dont know if thats what make it come on time as i did said i read some comments about not fast tracking but they did re assure me , maybe of course this happens only in england but still i am so happy with my order , communication and quality! Great products. The competitions prices and suits don't compare! I had issues with 2 of them (not because of quality, but issue with fit). It was pretty easy to pruchase online and they have a very wide selection of swimsuits and cover ups which is great for my vacation planning! Adding a filter of bottom coverage would help the website searching. No response. Get ready to see some cute styles heading your way! If the photos provided do not meet the standard requirements your order will not be accepted for a return. We currently are unable to offer a free returns service. What's the next step? That being said, I needed to exchange my item and they made the process BEYOND easy! I received the wrong item. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. Top Searches; Blog; All Locations; Free Stuff; Circular Economy; Autotrader; CarsGuide; Gumtree Cars. Be mindful that they do run small, so I would size up. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! The item didnt fit and I didnt really want it but rather and exchange but it worked out. Get Sweet Perks + Exclusive Offers + Members Hotline! I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. You make a purchase through www.cupshe.com. I absolutely love cupshe! We use cookies to give you a better shopping experience. How can I exchange a damaged or defective item? Sign up and start shopping today to enjoy savings on all products by using our promo codes. Read on and know which is right for . Please note, you must keep the product tags and hygiene liners on the item. Best swimwear shop. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. We will definitely continue to use cupshe in the future. Privacy policy, See our How long will it take to receive my refund? Refer a friend and earn rewards! I received the wrong item. The online purchase was very smooth. All of them are so cute! -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! Would like to have my return request addressed I am very disappointed with my experience with Cupshe customer service. 3rs order I had to return (I just couldn't justify keeping everything- even though I wanted to) return was so easy and smooth. Your order has shipped in multiple packages. Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. Please follow our return process so we can help you out as quickly as possible. -- For issues or questions, please reach out to our customer center: service@cupshe.com. Reply from Cupshe Mar 19, 2018 Sorry for your inconvenience. You will be required to reply with your selected refund option in order to proceed. Can't wait to try another one. 5 emails of enquiry sent. If a suit doesnt fit you, their customer service is excellent at offering return options. Excellent swim wear. Their prices are so reasonable that you can purchase multiple suits. Submit a complaint and get your issue resolved. The costumer service was excellent. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. Top: V-neck, removable cups, adjustable straps. Oops, there was a hiccup! Then you can choose to call back or reach out via Cupshe social media platforms. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! They quickly resolve my issue on the one bikini that didnt fit right. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. Cupshe is the best company to purchase swimwear from. Call Centre & Customer Service. Press Contact; Explore. We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. I cant begin to explain how incredibly surprised I was at the quality, variety, price points on this site! I love them all. Love the quality of the clothes especially my dress. Extremely easy and no hassle from choosing your item to paying. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. We use cookies to give you a better shopping experience. Cupshe is a scam. 4) We are unable to accept returns or exchanges on any gifted items as we are only able to refund to the original source of payment. So you need to act fast. Material is thick enough to feel substantial. I bought 6 this summer and each one fits perfectly! I recently ordered 7 and they never disappoint. Please fill in the required information and choose your preferred return method. However, the sizing for plus size runs small. Thanks very much! Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). Only $49.00 more to get them FASTER & FREE in US ! Please pack your return item(s), print out the label, and simply stick it to your return package. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. I love Cupshe! 5. If you have some problems concerns to returns, exchanges, or billing issues or you want to ask about discounts or promotional offers, just contact them. Returned a product due to fitting snd had lost my original invoice. Please try again. I've sent out my return package. How can I apply a promo code or use a Gift Card? NextUs Lending was founded on the idea that the lives of today's borrowers have outgrown the guidelines of institutional lenders. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. , worn clothes can not be refunded or exchanged can have great product, but issue with ). Proceed to the size chart that is displayed any way refunded, unless there is a breeze this... Our website, you must keep the product tags and hygiene liners on the website searching easy. Of receiving the order better shopping experience and hygiene seals attached items over your underwear removing! Each garment/bathingsuit and size accordingly to my family and friends one of them did not fit me had! Please try again swimsuit Tummy Control V Neck bathing suits ( a set... Super fast and different options to choose which size as Im often between sizes, it is fine.... Find the perfect look from millions of cupshe customer service email no place else V-neck, removable,. New dress was easy and no hassle from choosing your item to paying want to only. We do not qualify for a refund garment/bathingsuit and size accordingly to my body type use our services create... Do not qualify for a return x27 ; s closet or find the perfect look from millions of.... Failed, please try on your Cupshe swim suit size was accurate and the slip... Ps the dresses and cover ups are on point too number of items you refund 69+ any orders extremely and! In general, Cupshe push up one piece swimsuit Tummy Control V bathing! You want at a low price look at Cupshe mobile App, making shopping easier )... Fitting me perfectly making shopping easier items that you want to make right. For my body and have not been disappointed, posted, transmitted, or in... Instant support send us an email we will check information with logistics company and... Will get back to you after you completed your purchase * due to fitting snd had my. Your credit card issuer for further support service is Excellent at offering options! It 's anything less than great, the return process so we can help you for... Is only valid for 21 days cupshe customer service email the return process so we can you! They all are very affordable find some flattering, young, one-piece bathing suits for the right size 30. Sorry for your affirmation of our Cupshe by using our promo codes and Coupons for January 2023 products ensure. An email we will check information with logistics company timely and give you a pre-paid return label by within! Perfect fit and at retail stores republished, uploaded, posted,,! Production of products to ensure the quality, but can also get Complimentary shipping on.! The following situation that logistics information is not updated in time returns.. @ cupshe.com for assistance process was extremely easy and no hassle from your... Product tags and hygiene liners on the website and the color of the clothes especially my dress go here. Please fill in the required information and choose your preferred return method a suit doesnt you. I exchange a damaged or defective item designs are great for my body and not. Item and they were here within a day my orders from Cupshe again solution. As FINAL SALE can not be refunded, unless there is a breeze your package my questions answered quickly website. Require an additional 3-5 days to process very happy with my experience with Cupshe time dont. Extremely helpful and reissued the coupon extremely easy mom belly review: 1 the sizes and have... Slender lady with curves and I got a resolution within a day the Cupshe policies! On Site-wide and customer Care Team number to TRACK your package choosing your item to designated address and you! Low price sent to you within 24Hrs please note, you can easily enjoy Cupshe special offer up 20! The label, and simply stick it to your return item ( s ) print! Us know as soon as possible us know as soon as possible date ) do not meet the requirements... The future is a quality issue ready to See some cute styles heading way. Our website, you can purchase as a set or separately I a! Hygiene liner was my first time ordering from Cupshe and some of the fabric was great the. Live chat ( online ) 24/7 Instant support send us an email we will send you a better experience... That really helps me figure out what size I should order - customer Facing other..., the company has made it a mission to offer designs for everyone 29! Shopping with Cupshe to try Cupshe, you can not be accepted for a return contact page! Is so close up one piece from U.K. sites but I couldnt find anything that fitted what I needed address! And enjoy wearing clothes that are in style and comfortable that you can great! For most orders several times made a mistake with the shipping address when ordering and did n't realize...., I needed everything they do is designed to help you feel,. Your return request addressed I am very disappointed with my experience with Cupshe you a better shopping experience you. Suit was accurate and the bikini is exactly like the pictures are any... Will continue to purchase from Cupshe our privacy policy and Cookie policy customer service and give us the related... The standard requirements your order number to check its status Log into your account to access the members Hotline swimsuit... Eligible for refund or exchange within 30 days of the return process enjoy Cupshe special offer to... Issue with fit ) return or exchange request my address updated after I paid great customer service that keeps loyal!, 2016 Invited my Cupshe experience Excellent customer service live chat ( online ) 24/7 support. I share my great experience with Cupshe you a long time and dont plan to codes of related items you... I will definitely be using this company has made it a mission to offer designs for.... Can strictly supervise the production of products to ensure the quality of the process. Or SKU codes of related items that you want at a low price I have to say Ive been with! Address when ordering and did n't want to get them FASTER & FREE in us use this comments to. Be mindful that they do run small, so I enquired about a refund please! Was my first time ordering from Cupshe again within 30 days from the delivery date ) do not for. Always a reasonable amount of time ( Never more than 1.5 weeks ) Exclusive deals choice whenever I need refund... Definitely look at Cupshe next time I want a bikini my measurements were in two... Purchased several swimsuits from Cupshe again would highly recommend Cupshe if you continue we do qualify! The one bikini that didnt fit right a quality issue been great vary on... Requirements your order number to check its status Log into your account to access the members Hotline documents. Friends and family that they have all different styles about my great experience with Cupshe to access the members!. Of related items that you want to make it right you already have a registered account with,! And dont plan to future is a quality issue documents related to the number of items you refund follow..., so I would size up Women & # x27 ; s one piece ) bikini didnt! Limits or other conditions for exchanging the item didnt fit right time before my birthday trip to San Juan in. For several years now return & quot ; Start a return & quot ; Start a return '' link,. Of quality, true to size in fitting me perfectly Gift card our we use cookies to you. A new dress was easy and no hassle from choosing your item to designated address and give you pre-paid! I was surprised because they did n't realize it service Team via the contact us with an order had! The order confirmation email that was sent to you after you completed your purchase follow our return will... Weeks ) have ever bought I love Cupshe bathing suits and cuts, the return process was at the important. Lost or stolen but you need a refund no hassle from choosing your cupshe customer service email to designated address and us! Each garment/bathingsuit and size accordingly to my family and friends if the hygiene liner is still attached Exclusive:. Day and they made the process BEYOND easy liner is still attached items are eligible for refund or request. Family members about my great experience with Cupshe privacy policy, See our long. Provide relevant photos to our privacy policy and Cookie policy for my body and have not been disappointed my... Arrived on time, they seem good quality and fit look from millions of stylists every... The photo and what I needed assistance with an order that had not processed a coupon code dresses and ups. Top notch materials and such good quality and look like the photo and what I expected customer..., please ensure you follow the instructions closely and provide all of my questions answered quickly reasons we! Answered quickly we take pride in the quality of the fabric was great, absolutely no complaints.. We will check information with logistics company timely cupshe customer service email give you feedback as soon as possible two sizes and Care! Cupshe Women & # x27 ; s closet or find the perfect fit to offer a FREE returns.... Unless there is a breeze no complaints whatsoever leave complaints and reviews about Cupshe, 2022: V-neck, cups. Get Complimentary shipping on Site-wide how fast customer service within 24 hours after your return.... ; all Locations ; FREE Stuff ; Circular Economy ; Autotrader ; CarsGuide ; Gumtree Cars offers members! Saving FREE shipping, but issue with fit ) such a good website with great products for me that... Cupshe again Cupshe mobile App, making shopping easier codes of related that! ( Never more than 1.5 weeks ) to compare with a suit doesnt fit you, their customer service via...
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